JB Hi-Fi Reviews
Based on 2 customer reviews from our shopper community, JB Hi-Fi's overall rating is 5.0 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.
2 Reviews
Overall Rating
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
0
Good Value
0.0
Price & Quality
0.0
Shipping & Delivery
0.0
Customer Service
0.0
Return Policy
0.0
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All Reviews (2)
MarilynFisher
January 05, 2021
"Service Superstars"
Hello,
We’d like to bring to your attention two service superstars who’ve go above and beyond.
My friend Tina wanted a new phone and always shops at JB. So at 550pm with only 10 mins to store close, we arrived at the JB HIFI Altona store.
Lawra had a conversation with us, every single aspect of our interaction with Lawra was perfect. She was so helpful, professional, superb product knowledge. patient - despite it being closing time and by now the store was closed, she did not flinch or rush or hurry the sale. Patient and kind. Flawless execution of customers service promise. My friend bought the top of the range Samsung 5G, plus insurance plus OTTERBOX, and we will tell everyone we know about Lawra and JB Hifi.
We also must mention her back up, Gene. He kept a register open, processed the sale, engaged us with wonderful conversation, and more.
Yours sincerely,
Tina and Ian
We’d like to bring to your attention two service superstars who’ve go above and beyond.
My friend Tina wanted a new phone and always shops at JB. So at 550pm with only 10 mins to store close, we arrived at the JB HIFI Altona store.
Lawra had a conversation with us, every single aspect of our interaction with Lawra was perfect. She was so helpful, professional, superb product knowledge. patient - despite it being closing time and by now the store was closed, she did not flinch or rush or hurry the sale. Patient and kind. Flawless execution of customers service promise. My friend bought the top of the range Samsung 5G, plus insurance plus OTTERBOX, and we will tell everyone we know about Lawra and JB Hifi.
We also must mention her back up, Gene. He kept a register open, processed the sale, engaged us with wonderful conversation, and more.
Yours sincerely,
Tina and Ian
0
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blackmeercat976
December 03, 2020
"Happy with my order and delivery."
Happy with my order and delivery.
0
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